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Privacy Policy

Registration

Customers are not required to register for an account to order our products. The only required information for placing an order is your name, shipping address, email address, phone number, and payment information. Your email address will only be used to send order and shipping confirmations. All information that is entered is the sole ownership of Bliss Herbal, and will not be sold or distributed, and is only used to process orders and to follow up with customers. Customers acknowledge that follow up phone calls can be made by Bliss Herbal or third-party representatives, as well as an automated service.

Orders

When you place an order, we will request certain details so that we may process your order quickly and efficiently. In addition to your name, shipping address, email address, and phone number, we will also need your payment information, such as a credit card or debit card number. Your contact details will only be used in case there is a problem with your order or if there is important information we deem you need to be made aware.

Customer Service

The information you provide to Bliss Herbal will be used to send you your order confirmation and shipping confirmation emails. Customer service inquiries will be responded to via email or telephone, whichever is your preferred method. We will only contact you in regard to your inquiries or orders.

Special offers

We periodically offer special deals or discounts, which may be delivered by email or by physical mail. We respect your privacy, so if you are not interested in receiving special offers, you may opt out. See ‘Opt Out’ section.

Product or Website Updates

If there are important website updates that we think you would be interested in, or if we revise or introduce new products, we may send this information via email or physical mail. See ‘Opt Out’ section.

Newsletter

Our informative newsletter is available to anyone who wishes to receive it on a non-paid subscription basis via email. We respect your privacy, so if you do not wish to receive the newsletter, you may opt out. See ‘Opt Out’ section.

Personal Information

Your information privacy is important to us. Personal information provided by you for orders and/or inquiries will not be sold or shared with third parties.

Third-Party Representative

Outside shipping companies are used to deliver your orders, such as USPS, UPS, and FedEx. An outside credit card processing Bliss Herbal is used to process your payment information for goods and services. These third-party companies do not share or sell your private information, and are only allowed to use your private information to process and ship orders.

Legal Disclaimer

We will comply with all law enforcement, courts, and other judicial systems in accordance with the law, and we reserve the right to disclose any private details to comply with the aforementioned parties.

Log Files

As with most websites you visit, certain files are collected and stored digitally when you enter or leave. This information does not pertain to an individual’s identity. What is saved is an Internet Protocol (IP) address, operating system, time on site, click patterns, navigation patterns, age of people who are on the website, and demographics, as well as buying habits based upon this data. This information is used to analyze web traffic and for third-party advertisers.

In addition, cookies are also collected. This is a small text file that is stored for record-keeping purposes, and to make your experience more enjoyable. For instance, cookies will allow you to save shipping or payment information so it does not have to be re-entered multiple times. This website is still fully functional even if cookies are disabled. This statement covers Bliss Herbal and its parent companies, and does not apply to third-party advertisers or companies.

Google AdWords

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, such as using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Bliss Herbal’s website. Any data collected from the use of cookies will be used in accordance with our own privacy policy, as well as Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page if you’d like, and if you want to opt out of interest-based advertising entirely, change your cookie settings or permanently block them by using a browser plugin. Please read through the external website’s policy to make sure it coheres with your preferences.

External Links

This website may or may not contain links to external websites. While these links are trusted on our end, they may have different or conflicting policies that do not apply to this website. Be advised that Bliss Herbal and its parent companies are not responsible for anything once you leave this website. Please read through the external website’s policy to make sure it coheres with your preferences.

Security

The safety of your personal information is paramount to us. When your orders are processed, and payment information is sent, it is encrypted with secure socket layer technology (SSL) to ensure that it is not hacked or intercepted by malicious parties. All of your credit card information is encrypted and stored in cold storage (offline).

Personal Information

If your name, address, phone number, email address, or payment information changes, or if you simply do not wish to purchase our products anymore, simply email customer support to alert them of anything that needs to be corrected, deactivated, or moved.

Testimonials

Customer testimonials posted to this website have been done so with prior consent from real customers, and have only been edited to adhere to proper grammatical and spelling standards to ensure readability. They are uploaded to provide real feedback to future and current customers.

Opt-Out

We give you the opportunity to opt-out of receiving emails, physical mail, or newsletters from us. For instance, if you have purchased a product and do not wish to receive any future correspondence regarding discounts, specials, or marketing materials, you may opt-out of our database. In addition, if you feel you would like to receive promotional material or marketing material after already opting out, you may email customer support and indicate that you would like to do so.

Business Transitions

In the event that Bliss Herbal or its parent companies are sold or acquired by an outside organization, personal information may go along with the asset transfer. If this occurs, you will be notified 30 days prior to the official transfer date, and you may move, delete, or change any information that you would like to if you choose to do so.

Privacy Policy Changes

We reserve the right to change this privacy policy at any time or date without notice. But in the event that important changes are made that we feel customers would like to know about, a notice of change will be sent or uploaded to the website to make this known to our customers.

Contact Us

If you have any questions or concerns regarding the website, this privacy policy, or any products that are offered, please contact us using the provided contact form on this website or email [email protected]